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This site has been created to share updated information with our team on developments in managing the COVID-19 outbreak across our business globally.
“Lead with courage. This is a time where we as a business can make a massive difference to millions of people around the world needing the stores to stay open and stocked. It’s a time for us to serve.”
– Dave Smollan
what are the symptoms?
This Coronavirus known as COVID-19 causes an infection in your nose, sinus or upper throat. Transmission occurs when an infected person coughs and sneezes.
reduce your risk of coronavirus infection
Social distancing is an effective way to reduce and slow the spread of the Coronavirus. Where possible, we advise limiting time spent in public spaces.
If you suspect you have COVID-19 and meet the testing criteria, please immediately make contact with your regional health & government authorities and contact your line manager or report your case via the REMOTE CONNECT app.
social distancing, hygiene & prevention guidelines
01. In Store
Customers
- Go out alone
- Do not crowd the store
- Be as quick as possible with your shopping
- Keep a distance of at least 2m from the next person
- Use hand disinfectant on trolleys and baskets
- Only handle fruit and vegetables with gloves
Field Employees
- Avoid shaking hands
- Clean or sanitize your hands regularly whilst instore
- Try and avoid crowded aisles
- Wipe down the shelves before and after restocking
- Avoid get togethers over lunch
- When you get home, wash your hands, change into clean clothes and leave your shoes at the door
At the Cash Desk
- Keep a distance of 1m when in line to pay
- When your turn comes, place the products at the beginning of the belt and go directly to the shopping bag area
- Do not stand in front of the cashier
- Offer cash or card keeping as far away from the cashier as possible
02. In Office
- Stand at least 1m away from people around you
- Ensure there is a 2m gap for office seating
- Avoid touching people as you pass by
- Avoid physical contact with people, this includes handshaking
- Avoid touching public surfaces
- Avoid causing crowding in common areas like kitchens or lifts
- When coughing and sneezing cover your mouth and nose with flexed elbow or tissue
- Frequently wash your hands for 20 seconds
